A step on the ladder I was using at work snapped while I was standing on it, I hurt my ankle in the fall and have been unable to work since. How do I proceed with a sprained ankle claim?

The circumstances surrounding your injury, the impact it will have on your social life as well as the extent and severity of the injuries you sustained are all factors that can affect your eligibility to make a sprained ankle compensation claim.

Your employer has a duty of care to supply staff with safe, well-maintained equipment and if they fail to do so they may be deemed as negligent. You will need to prove this negligence is to blame for your injury in order to successfully make a sprained ankle claim. To do so you will require substantial evidence to support your compensation claim, this will include a record of the injury in your medical history. You should also gather contact details of anybody who saw the accident and if possible take photographs of the damaged ladder. Many companies today have CCTV cameras installed on their premises for security purposes therefore there may be footage available of the accident.

Once you have gathered substantial evidence to support your sprained ankle claim, speak with a personal injury solicitor and make a note of the injury in your employer’s ‘Accident Report Book’. You may be approached by the negligent party’s insurance company with a direct offer of compensation soon after as often it is stipulated in their contract that policyholders must inform the insurers when an entry is made in the ‘Accident Report Book’.

All direct offers must be referred to your personal injury solicitor otherwise you are exposing yourself to the risk of being undercompensated for your injuries. A personal injury solicitor will be able to evaluate your sprained ankle claim based on the circumstances surrounding your injury and will advises accordingly whether you should accept the offer or pursue your compensation claim further.